London Fuel Poverty Hub

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Help available in Camden

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Camden Council offer a wide range of services that can provide help to those experiencing fuel poverty. The Camden Green Helpline can help with accessing a wide range of grants for insulation, replacing old inefficient boilers and small energy saving measures. The Well and Warm scheme offers home visits year round, giving energy advice and emergency warmth packs to vulnerable households. Residents can gain access to a wide range of health and wellbeing services through the WISH+ referral hub and the Right First Time repairs service can also offer housing repairs to council tenants and leaseholders.

Borough website:

Well and Warm service 

Warm and Well provides free home visits for residents to give tailored energy advice, some free energy saving measures and emergency warmth packs. Eligibility criteria:

  • Aged over 60, or
  • Has a disability or long term illness (including eczeme/asthma), or
  • Has a child under 5 (or who are pregnant), or
  • Has a child under 16 with a disability or long term illness, or
  • Has a child under 16 and is in receipt of child tax credit

Camden private sector grants available for:

  • Gas central heating
  • Replacing old inefficient boilers
  • Loft insulation
  • cavity wall insulation
  • Solid wall insulation
  • Various small energy saving measures

Eligibility check and referral via Green Camden Helpline – 0800 801 738 (self referral) or WISH+ (partner referral).

WISH+ referral hub

Camden residents can gain access to a wide range of health and wellbeing services through a single referral. Referred clients complete a telephone assessment and onward referrals made by WISH+ team. Services include:

  • Well and Warm home energy visit
  • Health checks
  • Income maximisation/ debt advice
  • Handyperson service
  • Careline Telecare
  • Age UK Camden

See here for more information and online referral form.

Right First Time Camden Repairs Service (Camden Council)

For Camden Council tenants and leaseholders
020 7974 1898

For further details of the services currently available in Camden, including by tenure, please see the borough pdf below.

London Fuel Poverty Hub Borough Information Camden


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