London Fuel Poverty Hub

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Services in Tower Hamlets

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A range of services are currently available to help those experiencing fuel poverty in Tower Hamlets. The CSCO scheme allows residents of Tower Hamlets to have free cavity wall insulation where the property is built before 1976.  Handyperson services are offered through Age UK and a Befriending service is provided through the Friends and Neighbours scheme. Disabled Facilities grants are available across all tenures. For a full list of the schemes operating in Tower Hamlets, alongside contact information and eligibility criteria, please see below.

Borough website:

Age UK East London         
Eligibility criteria applies for some services in certain boroughs.
For more information on Age UK Tower Hamlet’s services please contact:
020 7183 2994

CSCO (Carbon Saving Community Obligation)

Funding is available for cavity wall insulation where the property is built before 1976. If the property is built after 1976 then a contribution would be required.

Abdul Monnan
Tel: 020 7364 2521

The council provide a free Telecare service (inc. sensors) to those who fulfill certain eligibility criteria.
Referrals via own social worker to or call the Social Care Team:
020 7364 5005

Tower Hamlets Friends and Neighbours
Befriending services including regular home visits.
For older people throughout the borough who are socially isolated or lonely, housebound and/or frail with mobility problems.
Befrienders who speak Bengali, Sylheti, Somali and other community languages.
020 8983 7979


Only Disabled Facilities Grants are available for all tenures, the other schemes are available to owner occupiers and the private rented sector.

For a list of the services available in Tower Hamlets by tenure, please see the borough pdf below.

London Fuel Poverty Hub Borough Information Tower Hamlets


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