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Energy efficiency breakfast for West London trades

Calling all builders, plumbers, electricians and trades working in West London! You could be doing more for your customers – and picking up more work in the process – by letting them know about energy efficiency improvements, grants and discounts.

We’re holding a drop in session at the Westway Sports Centre, between 7.45am and 9am on Tuesday 21st January – so why not come along and find out more?

Free breakfast will be provided!

westway sports centre

For further information please email or call 020 8912 0444.

Healthy Homes – Helping residents of Kensington and Chelsea with rising energy costs this winter

As we have seen in the press in recent weeks, an increasing number of people are struggling with their fuel bills, and many are having to make a difficult choice between heating their homes or going without other living essentials. As winter draws in and it begins to get colder, it’s especially important to think about the impact cold homes and high bills can have on your service users’ health and quality of life.

 Call the Healthy Homes Helpline now on 0808 202 6204

The Healthy Homes scheme offers support to those residents who are struggling to heat their homes. Every call is followed up with a tailored package of advice and support: alongside information and advice on keeping warm and well, in the past the scheme has helped residents access free heating and insulation measures, provided help to those looking to switch to a cheaper tariff or energy supplier and run benefit checks that have helped some households increase their incomes by over £1000 a year.


Why not come along to the next Healthy Homes training session to find out more about what’s on offer this year?

Healthy Homes training sessions are free to attend. You can get up-to-date information about fuel poverty, with advice on how to spot the signs and to assist your service users to access the help they need. Details of the next session can be found below:

WHEN: Tuesday 3 December, 4.30 – 6.30pm

WHERE: Age UK Kensington and Chelsea, 1 Thorpe Close, London, W10 5XL


You can book your place at the training by calling Hannah on 0208 912 0444 or by emailing

Help available in Kensington and Chelsea

The Healthy Homes scheme can help those residents of Kensington and Chelsea who are having trouble keeping warm at home. They provide a range of services, including income maximisation and benefit checks, help with energy efficiency measures, heating repairs and emergency heating for vulnerable residents in cold weather. Other services available in the borough include befriending schemes, Telecare and help for private tenants and homeowners with home improvement and small repairs. For a full list of the services available in the borough, including eligibility criteria, please see below.

Healthy Homes                                   
The Healthy Homes Team can help those who are having trouble keeping warm at home:

  • Income maximisation and benefit checks
  • Reducing fuel bills by switching supplier
  • Help with making homes more energy efficient, e.g. through installation of insulation or heating system upgrade
  • Emergency heating to vulnerable residents in cold weather
  • Up to 3 portable heaters, ‘gifted’ to a resident
  • Heating repairs subject to funding
  • Installation/ replacement of central heating systems for O/Os and some private tenants, if on benefits or low income
  • Where a resident is in privately rented accommodation that is insufficiently heated/ insulated, Healthy Homes can take the matter to enforcement officers in Environmental Health

Befriending scheme                                      
For inpatients at St Charles hospital, whose home address is in the borough.
Patients receive weekly visits from a volunteer who can continue to meet once the resident leaves hospital, and can support return to community life.
Befriending team: 020 7938 8295 or

Deafblind UK London Outreach project                    
Deafblind UK are setting up befriending services in some parts of London (inc. RBKC) for people with combined sight and hearing loss.
0800 132320

Keep Warm Grant                                
A home owner or tenant of a property may apply for a grant up to £7, 500 per dwelling.
The grant is intended to provide a decent level of warmth in the home and improve its SAP rating
Works will typically include installation of a more efficient central heating system and, where possible, insulation works
Grants team: 020 7361 3002 or email

Staying First                             
Help for private tenants and homeowners with home improvement and small repairs.
They also operate a Handyperson Service for all residents over 60, regardless of housing situation.
The service can perform small jobs and is low cost, and available to residents in all types of housing. Financial help may be available for those on a low income.
020 8996 8890

Age UK K&C may also be able to help with smaller home maintenance jobs, such as gardening or sorting paperwork. There is not usually a cost, but donations are always welcome.
020 8969 9105

Residents should contact their social worker or occupational therapist if they have one, if not:
Social services: 020 7361 3013 or

Community Alarm Service: 020 7605 6509 or
There is also information on suppliers on the RBKC website, from whom equipment can be bought directly.

For a list of the services available in Kensington and Chelsea by tenure, please see the borough pdf below.

London Fuel Poverty Hub Borough Information Kensington and Chelsea

Kensington and Chelsea – Healthy Homes helpline

Support for residents of Kensington and Chelsea is available from the Healthy Homes helpline – a one stop shop of advice, support and referrals for grant funding and energy efficiency measures.

Call 0808 202 6204 for access to:

  • Benefits checks and income maximisation
  • Emergency heating – for vulnerable people who have no heating or whose heating is broken
  • Advice on using energy in the home
  • Home visits to programme heating systems, check radiators and help residents understand how their energy systems work